Our Promise of Data Privacy and Security
At Laser247, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website, mobile app, or services. We follow applicable Indian data protection laws and industry best practices to ensure your information remains secure and confidential.
Last Updated: March 3, 2026
Laser247 Gaming Private Limited (“Laser247,” “we,” “our,” or “us”) processes personal data responsibly and transparently to provide a safe and reliable gaming environment.
Information We Collect
1. Personal Identification Details
To create and verify your account, we may collect:
- Full name as mentioned in your government ID
- Date of birth to confirm eligibility (18+ users only)
- Gender (optional)
- Mobile number and email address
- Residential address with PIN code
- KYC documents such as PAN card, Aadhaar, passport, or driving license
These details help us verify identity, prevent fraud, and maintain a safe gaming ecosystem.
2. Financial and Payment Information
For secure deposits, withdrawals, and payouts, we may collect:
- Bank account information including account number and IFSC
- UPI details and card payment data (secured and encrypted)
- Transaction records including deposits and withdrawals
- PAN details for tax and TDS compliance
We do not store sensitive card details in plain form and follow strong encryption practices.
3. Gaming and Platform Usage Data
To enhance your overall experience, we may collect:
- Your preferred sports, contests, and betting activity
- Fantasy team performance, match participation, and results
- Login activity, session duration, and feature engagement
- Device and browser details
This helps us personalize recommendations and improve gameplay.
4. Technical and Automatic Data
When you visit our platform, certain data is automatically collected, such as:
- IP address and approximate location
- Browser type and device information
- Server logs and error tracking
- Cookies and interaction behaviour
This data helps us maintain performance, security, and compliance.
How We Use Your Information
Service and Platform Operations
We use your information to:
- Register and manage user accounts
- Complete KYC and identity verification
- Process payments and financial transactions
- Provide customer support
- Prevent fraud and protect users
Legal and Regulatory Compliance
We may process your data to:
- Confirm that users are above 18 years of age
- Meet anti-money laundering (AML) requirements
- Fulfil tax and reporting obligations
- Follow Indian gaming and financial regulations
- Respond to valid legal requests
Platform Improvements and Personalization
Your information helps us:
- Customize content, bonuses, and promotions
- Analyse user behaviour and trends
- Develop new products and services
- Improve performance and security
- Deliver a better gaming experience
Communication and Notifications
We may contact you regarding:
- Transaction alerts and account updates
- Important announcements and security notices
- Promotional offers and new features
- Customer support responses
You can opt out of marketing messages anytime.
Sharing and Disclosure of Information
Trusted Service Providers
We may share limited information with secure partners such as:
- Payment gateways and banking partners
- Cloud hosting and storage providers
- Analytics and security tools
- Customer support platforms
All vendors must comply with strict privacy and security standards.
Legal and Regulatory Authorities
We may disclose information when required by:
- Courts, law enforcement, or regulators
- Tax departments for TDS reporting
- Financial intelligence and AML authorities
Business Transfers
If Laser247 undergoes merger, acquisition, or restructuring, your information may be transferred while maintaining privacy protections.
Consent-Based Sharing
With your permission, we may share anonymized or limited data for:
- Sponsored tournaments
- Marketing campaigns
- Research and platform insights
Security Measures to Protect Your Data
Technical Safeguards
We implement industry-standard security, including:
- 256-bit SSL encryption
- AES-256 data protection
- Multi-factor authentication
- Firewall and intrusion detection
- Regular security audits
Organizational Controls
Our internal security includes:
- Role-based access restrictions
- Employee privacy training
- Confidentiality agreements
- Security breach response systems
Physical and Infrastructure Protection
Our data centers use:
- Restricted physical access
- Continuous surveillance
- Backup and redundancy systems
- Fire and environmental protection
Your Rights and Control Over Personal Data
You have the right to:
Access Your Information
- View personal, financial, and gaming records
- Monitor transaction and activity history
Update or Correct Details
- Modify profile and contact information
- Replace outdated or incorrect documents
Request Data Deletion
- Close your account and remove data
- Understand retention timelines
Data Portability
- Download your data in standard formats
- Request assistance transferring data
We aim to process such requests within 30 days.
Cookies and Tracking Technologies
We use cookies to improve performance and security.
Types of cookies include:
- Essential cookies for login and security
- Performance and analytics cookies
- Functional cookies to remember preferences
- Marketing cookies for relevant promotions
You can manage cookie settings through your browser or our preference centre.
Data Retention Policy
We keep data only as long as necessary:
- Active account information is retained while you use our platform
- KYC data may be stored up to 5 years
- Financial and tax records for 7 years
- Archived data for inactive users is deleted after defined periods
Protection of Minors
Laser247 strictly follows an 18+ gaming policy:
- Registration is blocked for underage users
- Age verification documents are mandatory
- Minor accounts are immediately terminated
- No intentional collection of children’s data
Cross-Border Data and Storage
We prioritize data localization in India:
- Primary and backup storage within India
- Processing aligned with Indian legal standards
- Limited international access only for security or compliance
Policy Updates and Notifications
We may update this Privacy Policy periodically. Significant changes will be communicated via:
- Email notifications
- Website and app alerts
- Dashboard messages
Users will receive advance notice for major updates.
